Privacy notice

Last updated: 13 September 2026. This notice explains how LoyOne handles information submitted through this website.

What we collect

When you request a demo, we collect your name, company, role, store count, country, phone number, work email and any information you include in your message. The contact checkbox is required so our team can respond. Product updates are optional.

Why we use it

We use enquiry data to respond to your request, prepare a relevant conversation, prevent abuse, maintain a reliable record of requests and improve the website. We do not sell your contact details.

Cookies and measurement

Essential storage remembers your privacy choice and verifies a successful form submission. Analytics, Google Tag Manager, Google Ads conversion tracking, Meta Pixel and similar advertising tools are loaded only when you allow the relevant category. You can change your choice from Cookie settings in the footer.

Campaign attribution

If you allow analytics or advertising measurement, we may retain campaign details such as UTM parameters, referrer information and approved click identifiers with your enquiry. Contact details are never included in browser advertising event payloads.

Sharing and retention

Information is shared only with service providers that help us host the website, store enquiries, protect forms or measure approved campaigns, and only for those purposes. We keep enquiry records while they are needed to handle the request and maintain legitimate business records, then delete or anonymise them when they are no longer needed.

Your choices and rights

You can ask us to access, correct or delete your enquiry, withdraw optional marketing consent, or explain how attribution data was used. Contact us through the demo form and include enough detail for us to locate your request. We may need to verify your identity before completing a request.

Security and contact

We use reasonable technical and organisational safeguards for the information handled through this website. No online transmission is completely risk-free. If you have a privacy question or request, use the contact form and select the privacy topic.