Know the person behind the purchase.
Keep customer notes, tags and custom fields alongside each profile. Record preferences and the details your team needs for a more personal conversation.
Every customer. The whole relationship.
Bring customer conversations, tickets, notes and loyalty behaviour into one workspace. Give every follow-up the context it deserves.
Book a demoCUSTOMER WORKSPACE
Customer profile
NSRegular visitor
Nour Salem
Example customer · Gold member
Customer notes
Prefers a message before collecting an order. Interested in the new collection.
Team note · exampleCustom fields
- Preferred branch
- City Centre
- Product interest
- New collection
TagsClick & collectNew collection
One inbox. A clearer conversation.
Follow customer conversations in the inbox and manage support tickets with the customer’s context close at hand. Keep questions and issues connected to the relationship.
From behaviour to meaningful segments.
Understand purchase and loyalty behaviour, then group customers into useful segments. Combine what they do with tags and the information your team records.
Keep the next step in sight.
Organise follow-ups alongside customer notes and tickets. Return to each conversation with the history and context your team needs.